To check the Internet connection settings on an LHV / LNR Series DVR / NVR: The following instructions require you to access your system using your DVR / NVR and a monitor. If this has not resolved the issue, check the Internet connection settings on your DVR / NVR. If you power cycle your router, anything connected to the network will temporarily lose network connectivity. IMPORTANT: Refer to your router's user manual for instructions on power cycling.

If the error is not resolved, connect a different Ethernet cable to your DVR / NVR and router, and power cycle both the router and the DVR / NVR.

To power cycle your DVR / NVR system, please power off and disconnect the power source for approximately 30 seconds.

Connect the Ethernet cable to a different port on the router and power cycle your DVR / NVR.

To resolve the error, check that your DVR / NVR is connected to your router using an Ethernet cable. This error can be due to an issue with your DVR / NVR internal settings or an issue with how your DVR / NVR cables are connected. The Lorex Client 13 allows you to access your security system on your Mac or PC.įor PC users, please download the Lorex Client 13 here.įor Mac users, please download the Lorex Client 13 here.The Network Connection Failed error message indicates that your DVR / NVR is not communicating with your router.

How to download the Lorex Cloud Client software?įor PC users, please download the Lorex Client here.įor Mac users, please download the Lorex Client here. * Disclaimer: Basic functions work from Live View and Playback. The Lorex Cloud Client allows you to access your security system on your Mac or PC. To access your security system on your mobile device, please download the compatible app.

We have two desktop software: Lorex Cloud Client and Lorex Client 13.Īlternatively, you can also access and monitor your security system using your mobile device. The Lorex desktop software allows you to access and monitor your security system on a PC or Mac.

Lorex client 13 not working